Support
Need a hand with ShiftPress? Here is how to reach us and where to find answers fast. Most questions get a response the same working day.
Chat with us on the website
The quickest way to get help is the chat on this website. Click the chat bubble in the bottom-right corner of any page and ask your question. It answers common questions right away, and a real person steps in when you need one. You can start a chat right here on this page.
Email us
Prefer email? Write to [email protected] and we will get back to you. For privacy or data-protection questions, use [email protected].
Browse the Learn Center
Our Learn Center has plain-language guides that answer many questions on your own time, from moving off WordPress to SEO, DNS and speed. Two guides that are handy if you manage your site from a chat tool:
You can also read our blog and the answers in our FAQ.
Already using ShiftPress?
When you are signed in, you can chat with ShiftPress right inside your dashboard to change your site in plain language, and the feedback button on every screen reaches us directly. If something is blocking your work, the website chat and email above are the fastest ways to get a person.